Privacy Policy for Framespark

Last Updated: June 21, 2026

Introduction

This Privacy Policy describes how Lion Print Lab LLC, a New Jersey limited liability company ("we," "our," or "us") collects, uses, and handles your information when you use our Canva app service known as Framespark. We are committed to protecting your privacy and ensuring you understand how your data is managed.

Information We Collect

Account Information

• A unique identifier provided by Canva to recognize your account
• Basic account status information
• Name, Address and Email address

Usage Information

We collect data about how you interact with Framespark, including:

• Frame creation attempts and completion status
• Usage frequency and patterns
• Feature interaction statistics

Payment Information

For paid users, we collect:

• Payment status and history
• Payment timestamps

Note: All payment processing is handled securely through Stripe.

How We Use Your Information

We use your information for the following purposes:

1. Service Provision

•    Track your free trial usage
•    Verify your payment status
•    Process frame creation requests
•    Provide technical support, upon request by you.

2. Service Improvement

•    Analyze usage patterns
•    Identify areas for improvement
•    Debug technical issues
•    Enhance user experience

3. Account Management

•    Manage payment status
•    Process payments through Stripe
•    Verify usage eligibility

Protection of Non-Public Information

We do not disclose your specific non-public information to any other third parties, except as otherwise described in this privacy policy.  In addition, when we share non-public information with third parties in accordance with this privacy policy, we insist that such companies use the nonpublic information only to provide the services that we ask them to perform.

Within Lion Print Lab LLC, your nonpublic information is available only to those individuals who may need to see it to fulfill and service the needs of our customers or the general function of Lion Print Lab LLC.  We communicate regarding the need to protect nonpublic information to all employees and agents, especially to those individuals who have access to it.  In addition, we have established and maintain physical, electronic and procedural safeguards to comply with federal regulations to protect nonpublic information.

Data Storage and Security

Storage Practices

• User identification and usage data are stored in Firebase
• Payment information is processed and stored by Stripe
• We do not store your original images

Third-Party Services

We work with the following non-affiliated third-party service providers to provide convenient access to our services and to make a wider range of services available to you:

1. Firebase

•    Stores user identification
•    Manages usage data
•    Handles authentication

2. Stripe

•    Processes payments
•    Manages payment data
•    Handles billing information

3. Canva

•    Provides user identification
•    Enables app integration
•    Manages user authentication

Your Data Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Receive an export of your data

If you prefer that we do not disclose your nonpublic information to non-affiliated third parties, you may opt out of these disclosures, that is, you may direct us not to make those disclosures, other than disclosures as permitted by law, by sending an email directly to designers@lionprintlab.com

Data Retention

We retain your data for:

• Active accounts: Duration of account existence
• Inactive accounts: Up to 12 months after last activity
• Payment records: As required by applicable federal and state law

Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of any material changes through the app or via email.

Contact Us

For any questions about this Privacy Policy, please contact us at designers@lionprintab.com